We are an outdoor shade company based in Plano, TX, with a strong commitment to delivering high-quality manual and motorized screens along with exceptional customer service. At the core of our business philosophy is a relentless dedication to doing business the right way. We firmly believe in providing our customers with not only manual and motorized shades but also a seamless experience that surpasses their expectations.
Our primary focus is on manufacturing motorized patio screens that enhance the outdoor living spaces of our valued customers. With our innovative designs and cutting-edge technology, we aim to create shade solutions that not only provide comfort and protection from the elements but also add style and sophistication to any outdoor environment. Whether it's a residential patio or a commercial outdoor space, our motorized screens are tailored to meet the unique needs and preferences of each individual customer.
One of the key factors that sets us apart from our competitors is our unwavering commitment to superior customer service and support. We understand that investing in outdoor shade solutions is a significant decision for our customers, and we strive to make their journey as seamless as possible. Our knowledgeable and friendly team is always ready to assist customers in selecting the perfect shade solution, providing expert advice, and addressing any concerns or queries they may have.
Furthermore, we take immense pride in upholding the vision and values of our late founder, Glenn Messner, who played a pivotal role in establishing our company. His passion for outdoor living spaces and dedication to delivering exceptional products and services continue to inspire us today. While Glenn may have passed away in November 2015, his spirit and legacy live on in every motorized patio screen we manufacture.
Behind The Screens Podcast
We manufacture the finest manual & motorized retractable shading solutions on the market, the Arion Shading System and the Universal MotionScreen. We use only the highest grade materials in the construction on each outdoor retractable shade, and back them up with a Limited Lifetime Warranty. We manufacture in the USA, centralized in Plano, TX to provide nationwide service. Each outdoor screen is custom manufactured to fit most standard and over-sized applications, and we offer 7 standard colors designed to blend stylishly with the décor of your home. A variety of screen mesh options is available, from trusted vendor partners, that offer solar protection, privacy, and full ventilation.
The Universal Team
At Universal Screens, we preach TEAM. Every facet of our production process is done with teamwork in mind. A good product can only become great, when made by the right people. We have GREAT people! From marketing support, to production, to after sale customer service we feel that you will agree that our people is what separates us from the competition. Each day, we punch in with one goal: Exceed Your Expectations!
The key to providing a great retractable shade product is to use high-quality materials. We have made sure to align ourselves with some of the best vendors in the industry, including Somfy, Phifer, Twitchell, Recasens, Serge Ferrari, and others. In addition to those vendors, we have chosen to stay local with our aluminum extrusion company, powder coaters, machining shop, and packaging partner. Our retractable screen manufacturing process is simple and we surround ourselves with great supporting companies to provide a superior shade product to your end-user.